The Pet Place
About The Pet Place
The Pet Place in Boone, NC is more than just a pet supply store—it is a trusted destination for pet owners who want quality products, convenient service, and a welcoming shopping experience all in one place.
Located at 240 Shadowline Dr, this locally valued business serves the needs of pets and the people who care for them with a thoughtful mix of in-store shopping, in-store pick-up, delivery, and on-site services.
Whether you are stocking up on everyday essentials, searching for something special, or looking for practical support to make pet care easier, The Pet Place is designed to help you find what you need with confidence and ease.
What makes The Pet Place especially appealing is the way it combines convenience with care. Customers appreciate the flexibility of quick visits, along with multiple payment options including cheques, credit cards, debit cards, and NFC mobile payments.
Accessibility is also a clear priority, with a wheelchair-accessible car park and wheelchair-accessible entrance helping make the store easier to reach for everyone. Details like gender-neutral toilets add to the store’s inclusive, customer-friendly atmosphere, reinforcing its commitment to creating a space where all visitors feel comfortable and respected.
With a strong 4.60 out of 5 rating from 258 reviews, The Pet Place has earned the trust of the community by delivering a dependable and positive experience.
Pet supply stores play an important role in daily life, offering the food, care items, accessories, and support that help pets stay healthy, happy, and well cared for.
At The Pet Place, customers can count on a professional, welcoming environment that makes pet shopping less of a chore and more of a reliable part of caring for a beloved companion. For questions or assistance, the team can be reached at +1 828-268-1510.
Loving Care
Treated like family
Safe & Clean
Sanitary facilities
Expert Staff
Trained professionals
Happy Pets
Tails always wagging
What We Offer
Our Services
Grooming
Full grooming services including bath, haircut, nail trim, and ear cleaning.
Boarding
Safe and comfortable overnight stays with plenty of love and attention.
Training
Professional training programs to help your pet learn good behavior.
About Us
We Love Pets as Much as You Do
From first-time puppies to senior companions, we treat every pet with the kindness and respect they deserve.
Happy Pets 🐾
See our furry friends in action
Pet Parent Reviews
What pet parents say about us
Charlie-Julie Powley 10 months ago
This is a very well appointed pet store that carries high quality food and pet supplies. The workers are helpful and knowledgeable. It’s much better than using a food delivery service. I love this place.
Christie Bhageloe 2 years ago
The dog bath area is great! It’s a closed off space so it stays warm. I have two large dogs, so I appreciate having the space all to ourselves so I can wash one dog while the other is safely in the room and can’t escape.
Mark Duda 4 years ago
We absolutely love this place. The staff are so friendly and knowledgeable. The dog wash has spoiled us and we will probably never bath our two dogs at home again.
Gabriel McCurdy year ago
tina the manager is so friendly and kind, the best customer service i’ve had at any business let alone a pet store. i order frozen food through this store; she always calls and helps me place orders, even calling to let me know when they’ll be closed on holidays. i just can’t say thank you enough. also clips my dogs nails with patience and ease. so grateful for this place i can rely on, thank you!
Mountain Flower Bakery 6 years ago
Love this local pet store, far and away the best that I have ever shopped at. They offer a wide variety of pet foods and the best pet supplies. Dr. Susan Mast, one of the best local vets, holds an open clinic at the store regularly. You are not just a customer at the Pet Place, you are a part of their community
Thalia Villarosa 5 years ago
We love taking our pup Rainier here. The doggie wash is always amazing and everyone here helps us any time we need a recommendation on new food/treats.
Great, Thanks! 7 years ago
Very lucky to live in this town with The Pet Place close by. Best pet store and staff I’ve ever encountered. Only quality and healthy foods, treats, and Pugslys’ favorite...”chewy’s.” Very nice and knowledgeable staff. Tina is amazing and could easily be mistaken for a veterinarian. There’s nothing she doesn’t know and I always consult with her about things before paying outrageous vet prices. She usually has the solution. And nail trimming for under $35 like the vets (which always took 30 minutes, 2-3 vet employees, and a jar of peanut butter to cut his nails, always a stressful process). Tina is the only person Pugsly has EVER willingly allowed to trim his nails and I have no idea how or why he allows her and nobody else...he certainly won’t let me do it...she has to be some sort of magical pet whisperer or something. Thank you Mrs Tina and everyone at The Pet Place.
Julie Neustadt 8 months ago
I have been a customer of the Pet Place for at least15 years! I trust the quality of their products to be excellent and safe for the dogs I buy for. That includes every product they have, not just food. The staff especially Tina are beyond knowledgeable , friendly and helpful. Even though I am without a pup right now I still love to go in and visit with Tina and buy special treats for the fur babies in my neighborhood. You cannot go wrong by shopping for your pets at the Pet Place. A loyal customer always!!!
deb cooke year ago
Always greeted by friendly, courteous, knowledgeable staff. The store manager is the best resource for anything we need, and always follows up personally with requested information. We are grateful for these wonderful folks, and our pups (all three of them) are grateful, too.
Magdalena Dietzgen month ago
Ashley provided exceptional customer service! She was friendly, knowledgeable, and took the time to answer all my questions with genuine care. Her positive attitude and willingness to help made for a wonderful experience. Pet Place is lucky to have her—I’ll definitely be back!
Frequently Asked Questions
Common questions about The Pet Place
- Friday: 9 AM-7 PM
- Saturday: 9 AM-7 PM
- Sunday: 12-5 PM
- Monday: 9 AM-7 PM
- Tuesday: 9 AM-7 PM
- Wednesday: 9 AM-7 PM
- Thursday: 9 AM-7 PM
The Pet Place is located at 240 Shadowline Dr, Boone, NC 28607, United States, Boone, NC, United States.
You can reach The Pet Place by calling +1 828-268-1510.
The Pet Place has a rating of 4.6 out of 5 based on 258 customer reviews.
The Pet Place features the following accessibility: Wheelchair-accessible car park, Wheelchair-accessible entrance.
The Pet Place features the following from the business: Small Business.
The Pet Place features the following service options: Delivery, In-store pick-up, In-store shopping, On-site services.
The Pet Place features the following amenities: Gender-neutral toilets.
The Pet Place features the following crowd: LGBTQ+ friendly, Transgender safe space.
The Pet Place features the following planning: Quick visit.
The Pet Place features the following payments: Cheques, Credit cards, Debit cards, NFC mobile payments.
Business Features
Highlights & Amenities
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
From the business
- Small Business
Service options
- Delivery
- In-store pick-up
- In-store shopping
- On-site services
Amenities
- Gender-neutral toilets
Crowd
- LGBTQ+ friendly
- Transgender safe space
Planning
- Quick visit
Payments
- Cheques
- Credit cards
- Debit cards
- NFC mobile payments
Visit Us
Bring your furry friend in for a visit. We'd love to meet them!
Location
240 Shadowline Dr, Boone, NC 28607, United StatesPhone
+1 828-268-1510Hours
Book an Appointment
Schedule a visit for your pet. We'll take great care of them!