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Pet Care

The Pet Place

About The Pet Place

The Pet Place in Boone, NC is more than just a pet supply store—it is a trusted destination for pet owners who want quality products, convenient service, and a welcoming shopping experience all in one place.

Located at 240 Shadowline Dr, this locally valued business serves the needs of pets and the people who care for them with a thoughtful mix of in-store shopping, in-store pick-up, delivery, and on-site services.

Whether you are stocking up on everyday essentials, searching for something special, or looking for practical support to make pet care easier, The Pet Place is designed to help you find what you need with confidence and ease.

What makes The Pet Place especially appealing is the way it combines convenience with care. Customers appreciate the flexibility of quick visits, along with multiple payment options including cheques, credit cards, debit cards, and NFC mobile payments.

Accessibility is also a clear priority, with a wheelchair-accessible car park and wheelchair-accessible entrance helping make the store easier to reach for everyone. Details like gender-neutral toilets add to the store’s inclusive, customer-friendly atmosphere, reinforcing its commitment to creating a space where all visitors feel comfortable and respected.

With a strong 4.60 out of 5 rating from 258 reviews, The Pet Place has earned the trust of the community by delivering a dependable and positive experience.

Pet supply stores play an important role in daily life, offering the food, care items, accessories, and support that help pets stay healthy, happy, and well cared for.

At The Pet Place, customers can count on a professional, welcoming environment that makes pet shopping less of a chore and more of a reliable part of caring for a beloved companion. For questions or assistance, the team can be reached at +1 828-268-1510.

★★★★★ 4.60 rating (258 reviews)
The Pet Place
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Pet Parent Reviews
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Loving Care

Treated like family

Safe & Clean

Sanitary facilities

Expert Staff

Trained professionals

Happy Pets

Tails always wagging

Our Services

Grooming

Full grooming services including bath, haircut, nail trim, and ear cleaning.

Boarding

Safe and comfortable overnight stays with plenty of love and attention.

Training

Professional training programs to help your pet learn good behavior.

The Pet Place

We Love Pets as Much as You Do

From first-time puppies to senior companions, we treat every pet with the kindness and respect they deserve.

Experienced Pet Care Team
Clean, Safe Environment
Personalized Attention
Premium Products Only

Pet Parent Reviews

What pet parents say about us

Charlie-Julie Powley

Charlie-Julie Powley

10 months ago

This is a very well appointed pet store that carries high quality food and pet supplies. The workers are helpful and knowledgeable. It’s much better than using a food delivery service. I love this place.

Christie Bhageloe

Christie Bhageloe

2 years ago

The dog bath area is great! It’s a closed off space so it stays warm. I have two large dogs, so I appreciate having the space all to ourselves so I can wash one dog while the other is safely in the room and can’t escape.

Mark Duda

Mark Duda

4 years ago

We absolutely love this place. The staff are so friendly and knowledgeable. The dog wash has spoiled us and we will probably never bath our two dogs at home again.

Gabriel McCurdy

Gabriel McCurdy

year ago

tina the manager is so friendly and kind, the best customer service i’ve had at any business let alone a pet store. i order frozen food through this store; she always calls and helps me place orders, even calling to let me know when they’ll be closed on holidays. i just can’t say thank you enough. also clips my dogs nails with patience and ease. so grateful for this place i can rely on, thank you!

Mountain Flower Bakery

Mountain Flower Bakery

6 years ago

Love this local pet store, far and away the best that I have ever shopped at. They offer a wide variety of pet foods and the best pet supplies. Dr. Susan Mast, one of the best local vets, holds an open clinic at the store regularly. You are not just a customer at the Pet Place, you are a part of their community

Thalia Villarosa

Thalia Villarosa

5 years ago

We love taking our pup Rainier here. The doggie wash is always amazing and everyone here helps us any time we need a recommendation on new food/treats.

Great, Thanks!

Great, Thanks!

7 years ago

Very lucky to live in this town with The Pet Place close by. Best pet store and staff I’ve ever encountered. Only quality and healthy foods, treats, and Pugslys’ favorite...”chewy’s.” Very nice and knowledgeable staff. Tina is amazing and could easily be mistaken for a veterinarian. There’s nothing she doesn’t know and I always consult with her about things before paying outrageous vet prices. She usually has the solution. And nail trimming for under $35 like the vets (which always took 30 minutes, 2-3 vet employees, and a jar of peanut butter to cut his nails, always a stressful process). Tina is the only person Pugsly has EVER willingly allowed to trim his nails and I have no idea how or why he allows her and nobody else...he certainly won’t let me do it...she has to be some sort of magical pet whisperer or something. Thank you Mrs Tina and everyone at The Pet Place.

Julie Neustadt

Julie Neustadt

8 months ago

I have been a customer of the Pet Place for at least15 years! I trust the quality of their products to be excellent and safe for the dogs I buy for. That includes every product they have, not just food. The staff especially Tina are beyond knowledgeable , friendly and helpful. Even though I am without a pup right now I still love to go in and visit with Tina and buy special treats for the fur babies in my neighborhood. You cannot go wrong by shopping for your pets at the Pet Place. A loyal customer always!!!

deb cooke

deb cooke

year ago

Always greeted by friendly, courteous, knowledgeable staff. The store manager is the best resource for anything we need, and always follows up personally with requested information. We are grateful for these wonderful folks, and our pups (all three of them) are grateful, too.

Magdalena Dietzgen

Magdalena Dietzgen

month ago

Ashley provided exceptional customer service! She was friendly, knowledgeable, and took the time to answer all my questions with genuine care. Her positive attitude and willingness to help made for a wonderful experience. Pet Place is lucky to have her—I’ll definitely be back!

Frequently Asked Questions

Common questions about The Pet Place

Business Features

Highlights & Amenities

Accessibility

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance

From the business

  • Small Business

Service options

  • Delivery
  • In-store pick-up
  • In-store shopping
  • On-site services

Amenities

  • Gender-neutral toilets

Crowd

  • LGBTQ+ friendly
  • Transgender safe space

Planning

  • Quick visit

Payments

  • Cheques
  • Credit cards
  • Debit cards
  • NFC mobile payments

Visit Us

Bring your furry friend in for a visit. We'd love to meet them!

Location

240 Shadowline Dr, Boone, NC 28607, United States

Hours

Closed · Sunday 12-5 PM
Friday 9 AM-7 PM
Saturday 9 AM-7 PM
Sunday 12-5 PM
Monday 9 AM-7 PM
Tuesday 9 AM-7 PM
Wednesday 9 AM-7 PM
Thursday 9 AM-7 PM
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Schedule a visit for your pet. We'll take great care of them!